Orders
Returns & Exchanges
We want you to love your goodz. If something isn't right, we'll fix it.
30-day window
Unworn, unwashed items in original condition may be returned or exchanged within 30 days of delivery.
How to start a return
- Email us with your order number and the item(s) involved
- We'll reply with return instructions and an address within one business day
- Ship the item back and share the tracking number
Refunds
Once your return is received and inspected, refunds are issued to the original payment method within 5–7 business days. Original shipping charges are non-refundable.
Exchanges
Need a different size or color? Let us know and we'll reserve the replacement while your return is in transit, subject to availability.
Non-returnable items
- Custom or personalized pieces
- Final sale and clearance items
- Gift cards
Defective or wrong items
If we sent the wrong item or it arrived defective, email us within 14 days with photos. We'll replace it at no cost to you.
